- #CITRIX RECIVER CANT LOG IN HOW TO#
- #CITRIX RECIVER CANT LOG IN VERIFICATION#
- #CITRIX RECIVER CANT LOG IN WINDOWS 8.1#
I haven't tried launching an app because I don't have aĬitrix client installed on the machine yet but it sounds like you're not even getting that far.
#CITRIX RECIVER CANT LOG IN WINDOWS 8.1#
I've just tested this on a Windows 8.1 virtual machine and am able to log into our Citrix page without any problem, I didn't even have to adjust compatibility settings or add to trusted sites. I've seen similar problems reported for Cisco and Juniper VPNs, but I don't have This fails during authentication - the Citrix Receiver hasn't launched yet. I did see that there were changes in 8.1 on how VPNs work (applications can pass VPN requests directly to the OS), but I can't find out where to set/modify these settings.Ĭitrix is 4.x without a published storefront (security compliance thing). I did the rounds with Bing to see if anyone else had seen this and determined root cause, but I'm apparently the only one with this condition so far. I'm guessing this is a change at the OS level. Logins using the landing page worked normally on both of these devices prior to the 8.1 preview.Īt the recommendation of our Citrix administrator, I installed "a alternative browser" to eliminate the IE11 variables - while the landing page worked without any compatibility settings, the same error returned upon entering the sameĬredential set.
#CITRIX RECIVER CANT LOG IN VERIFICATION#
I used the same login on another device for verification and connections work as expected. The page was added as a trusted site, disabled Enhanced Protected Mode, as well as (temporarily) setting all security settings to its lowest value No change. I figured this was an IE11 issue, so I started adjusting the usual suspects. Please try again or contact your help desk or system administrator." "The credentials you typed are incorrect. Landing in Compatibility Viewing (no big deal), but any attempts to log in (using two stage authentication including an RSA key) fails with: In order to get to a login prompt using IE11, I have to add the On both these devices, I am no longer able to log into a Citrix landing page successfully. Step 7: If you are still having issues after performing all the steps here, please contact us! We will be happy to help as soon as possible.I've upgraded two devices to the Windows 8.1 Preview - a desktop and a Surface Pro. We will need to help recover the forgotten password here. Step 6: If VPN is disabled and you are still unable to log in, it might be because of forgetting the password. Some sites may restrict access for certain countries or IP addresses, so they can prevent users from streaming and downloading content that is not allowed in their region. Step 5: Remember to turn off your Virtual Private Network before you do anything else.
#CITRIX RECIVER CANT LOG IN HOW TO#
Clear instructions on how to do this in Chrome or Firefox are included (links provided). Step 4: If the steps above haven't worked for you, try clearing your browser's cache and cookies. If you can see the password, use it if no one else is around because people might be watching over your shoulder and trying to steal your passwords. Step 2: Type your AmazonSecure login correctly. If there are any issues with the connection, try checking your router and restarting it before proceeding further. Step 1: Ensure you have a good internet connection. If you are having problems with your account, there is an easy troubleshooting guide to help fix the issue.